September 11, 2019 at 11:10 am #4684
Hi, I have just bought the Micropayments plug in and it works well other than it puts micro payment items on hold due to:
Validation error: PayPal IPN response from a different email address (****@****.com). Order status changed from Pending payment to On hold.
Is there any way I can stop these items going on hold and completing as normal?September 11, 2019 at 12:56 pm #4685
Can you confirm if you’ve set the regular/default paypal email address in WooCommerce :: Settings :: Payments?
Also did you set your micro payments email in Settings :: Orbisius PayPal Micropayments for WooCommerce Settings ?September 11, 2019 at 1:37 pm #4686
Yes it’s set up with our normal Paypal account email address and the I have set up the Micropayment address in the plugin accordingly. We have had people using the site and normal Paypal payments complete as per usual but the micro go on hold. Our email addresses are at two different domains, could this be the issue?September 12, 2019 at 12:14 pm #4687
You do have 2 separate paypal accounts, right?September 12, 2019 at 2:50 pm #4688
Yes we have the standard one and micro one.September 12, 2019 at 3:19 pm #4689
Ok. That’s good. What’s your WooCommerce version? You should be able to see it in the plugin’s section right under the plugin description textSeptember 12, 2019 at 5:12 pm #4690
It’s version 3.7.0September 13, 2019 at 8:01 am #4691
Thanks for providing that information.
We’ve made some fixes to the plugin and will push a release shortly.
In the meantime can you make sure that you’re using the primary email address for the micro paypal account?
https://wordpress.org/support/topic/validation-error-paypal-ipn-response-from-a-different-email-address-2/September 13, 2019 at 8:27 am #4692
We’ve just pushed the release and within several hours you should be prompted to update.
You can also force WordPress to pull the latest updates sooner by going WP Admin :: Updates and click on the Check Again button again.
If you’d like you can enable plugin logging by defining this constant in wp-config.php
It will log additional information in /wp-content/ folder.
If the problem still persists please send the log file via email to help at the same domain.
Thanks again for reporting this bug.
SlaviSeptember 16, 2019 at 3:20 pm #4693
Sorry for the delay in responding, I have updated the plugin and will let you know the outcome. Thank you for your excellent support!
PhilSeptember 17, 2019 at 8:58 am #4694
You’re very welcome :) Always let us know if you run into a glitch or a have a suggestion.January 15, 2020 at 1:05 pm #4766
Sorry to drag up an old thread but this has just reared its head again. It has been perfect for quite a while but today we had a payment for the micro account and got:
Validation error: PayPal IPN response from a different email address (our email address). Order status changed from Pending payment to On hold.
WooCommerce version: 3.8.1
Just checked an earlier order from the same customer and this was also a micro payment but it worked fine.
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