Paypal Micropayments - PayPal IPN response from a different email address

[iomcoins]

Hi, I have just bought the Micropayments plug in and it works well other than it puts micro payment items on hold due to:

Validation error: PayPal IPN response from a different email address (****@****.com). Order status changed from Pending payment to On hold.

Is there any way I can stop these items going on hold and completing as normal?

[Slavi Marinov]

Hi,

Can you confirm if you’ve set the regular/default paypal email address in WooCommerce :: Settings :: Payments?

Also did you set your micro payments email in Settings :: Orbisius PayPal Micropayments for WooCommerce Settings ?

[iomcoins]

Hi,

Yes it’s set up with our normal Paypal account email address and the I have set up the Micropayment address in the plugin accordingly. We have had people using the site and normal Paypal payments complete as per usual but the micro go on hold. Our email addresses are at two different domains, could this be the issue?

[Slavi Marinov]

You do have 2 separate paypal accounts, right?

[iomcoins]

Hi,
Yes we have the standard one and micro one.

[Slavi Marinov]

Ok. That’s good. What’s your WooCommerce version? You should be able to see it in the plugin’s section right under the plugin description text

[iomcoins]

It’s version 3.7.0

[Slavi Marinov]

Thanks for providing that information.
We’ve made some fixes to the plugin and will push a release shortly.

In the meantime can you make sure that you’re using the primary email address for the micro paypal account?

See ‘receiver_email’
https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNandPDTVariables/#ipn-transaction-types
https://wordpress.org/support/topic/validation-error-paypal-ipn-response-from-a-different-email-address-2/

[Slavi Marinov]

We’ve just pushed the release and within several hours you should be prompted to update.
You can also force WordPress to pull the latest updates sooner by going WP Admin :: Updates and click on the Check Again button again.

If you’d like you can enable plugin logging by defining this constant in wp-config.php
It will log additional information in /wp-content/ folder.

define('ORBISIUS_WOOCOMMERCE_EXT_FILTER_PAYPAL_MICROPAYMENTS_LOGGING_ENABLED', 1);

If the problem still persists please send the log file via email to help at the same domain.

Thanks again for reporting this bug.

Slavi

[iomcoins]

Hi Slavi,

Sorry for the delay in responding, I have updated the plugin and will let you know the outcome. Thank you for your excellent support!

Cheers
Phil

[Slavi Marinov]

You’re very welcome :) Always let us know if you run into a glitch or a have a suggestion.

[iomcoins]

Sorry to drag up an old thread but this has just reared its head again. It has been perfect for quite a while but today we had a payment for the micro account and got:

Validation error: PayPal IPN response from a different email address (our email address). Order status changed from Pending payment to On hold.

WooCommerce version: 3.8.1

Just checked an earlier order from the same customer and this was also a micro payment but it worked fine.

Cheers
Phil

• This reply was modified 4 years, 3 months ago by .

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