Home Forums Community Support Forum WordPress Plugins Paypal Micropayments - PayPal IPN response from a different email address

This topic contains 10 replies, has 2 voices, and was last updated by  Slavi Marinov 5 days, 8 hours ago.

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    Hi, I have just bought the Micropayments plug in and it works well other than it puts micro payment items on hold due to:

    Validation error: PayPal IPN response from a different email address (****@****.com). Order status changed from Pending payment to On hold.

    Is there any way I can stop these items going on hold and completing as normal?



    Can you confirm if you’ve set the regular/default paypal email address in WooCommerce :: Settings :: Payments?

    Also did you set your micro payments email in Settings :: Orbisius PayPal Micropayments for WooCommerce Settings ?




    Yes it’s set up with our normal Paypal account email address and the I have set up the Micropayment address in the plugin accordingly. We have had people using the site and normal Paypal payments complete as per usual but the micro go on hold. Our email addresses are at two different domains, could this be the issue?


    You do have 2 separate paypal accounts, right?



    Yes we have the standard one and micro one.


    Ok. That’s good. What’s your WooCommerce version? You should be able to see it in the plugin’s section right under the plugin description text



    It’s version 3.7.0


    Thanks for providing that information.
    We’ve made some fixes to the plugin and will push a release shortly.

    In the meantime can you make sure that you’re using the primary email address for the micro paypal account?

    See ‘receiver_email’


    We’ve just pushed the release and within several hours you should be prompted to update.
    You can also force WordPress to pull the latest updates sooner by going WP Admin :: Updates and click on the Check Again button again.

    If you’d like you can enable plugin logging by defining this constant in wp-config.php
    It will log additional information in /wp-content/ folder.


    If the problem still persists please send the log file via email to help at the same domain.

    Thanks again for reporting this bug.




    Hi Slavi,

    Sorry for the delay in responding, I have updated the plugin and will let you know the outcome. Thank you for your excellent support!



    You’re very welcome :) Always let us know if you run into a glitch or a have a suggestion.

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