Home Forums Community Support Forum WordPress Plugins Paypal Micropayments - PayPal IPN response from a different email address

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  • #4684
    iomcoins
    Participant

    Hi, I have just bought the Micropayments plug in and it works well other than it puts micro payment items on hold due to:

    Validation error: PayPal IPN response from a different email address (****@****.com). Order status changed from Pending payment to On hold.

    Is there any way I can stop these items going on hold and completing as normal?

    #4685
    Slavi Marinov
    Keymaster

    Hi,

    Can you confirm if you’ve set the regular/default paypal email address in WooCommerce :: Settings :: Payments?

    Also did you set your micro payments email in Settings :: Orbisius PayPal Micropayments for WooCommerce Settings ?

    #4686
    iomcoins
    Participant

    Hi,

    Yes it’s set up with our normal Paypal account email address and the I have set up the Micropayment address in the plugin accordingly. We have had people using the site and normal Paypal payments complete as per usual but the micro go on hold. Our email addresses are at two different domains, could this be the issue?

    #4687
    Slavi Marinov
    Keymaster

    You do have 2 separate paypal accounts, right?

    #4688
    iomcoins
    Participant

    Hi,
    Yes we have the standard one and micro one.

    #4689
    Slavi Marinov
    Keymaster

    Ok. That’s good. What’s your WooCommerce version? You should be able to see it in the plugin’s section right under the plugin description text

    #4690
    iomcoins
    Participant

    It’s version 3.7.0

    #4691
    Slavi Marinov
    Keymaster

    Thanks for providing that information.
    We’ve made some fixes to the plugin and will push a release shortly.

    In the meantime can you make sure that you’re using the primary email address for the micro paypal account?

    See ‘receiver_email’
    https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNandPDTVariables/#ipn-transaction-types
    https://wordpress.org/support/topic/validation-error-paypal-ipn-response-from-a-different-email-address-2/

    #4692
    Slavi Marinov
    Keymaster

    We’ve just pushed the release and within several hours you should be prompted to update.
    You can also force WordPress to pull the latest updates sooner by going WP Admin :: Updates and click on the Check Again button again.

    If you’d like you can enable plugin logging by defining this constant in wp-config.php
    It will log additional information in /wp-content/ folder.

    define('ORBISIUS_WOOCOMMERCE_EXT_FILTER_PAYPAL_MICROPAYMENTS_LOGGING_ENABLED', 1);

    If the problem still persists please send the log file via email to help at the same domain.

    Thanks again for reporting this bug.

    Slavi

    #4693
    iomcoins
    Participant

    Hi Slavi,

    Sorry for the delay in responding, I have updated the plugin and will let you know the outcome. Thank you for your excellent support!

    Cheers
    Phil

    #4694
    Slavi Marinov
    Keymaster

    You’re very welcome :) Always let us know if you run into a glitch or a have a suggestion.

    #4766
    iomcoins
    Participant

    Sorry to drag up an old thread but this has just reared its head again. It has been perfect for quite a while but today we had a payment for the micro account and got:

    Validation error: PayPal IPN response from a different email address (our email address). Order status changed from Pending payment to On hold.

    WooCommerce version: 3.8.1

    Just checked an earlier order from the same customer and this was also a micro payment but it worked fine.

    Cheers
    Phil

    • This reply was modified 5 months, 3 weeks ago by iomcoins.
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