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  • July 27, 2016 at 6:46 am #3226
    Cornerstone
    Participant

    I am trying to change the footer attribution text in a Divi Child Theme created with Orbisius. I have done this many times before and have never had a problem – now on two sites the footer file just won;’t update – when I click Save the saving process seems to freeze. Any ideas? (Yes I have checked my internet connection and it’s fast and yes I have approached my hosters to see if there is an issue.) ;)
    Thanks
    Alex

    July 27, 2016 at 3:05 pm #3227
    Slavi Marinov
    Keymaster

    This has to be either a permission issue OR another plugin is causing JavaScript errors.
    If using Google Chrome can you press F12 and reload the page and try again.
    If there’s a javascript issue it will show up in the console.

    If you can record a screencast that would be great.

    July 27, 2016 at 3:27 pm #3228
    Cornerstone
    Participant

    Hi I deactivated all the plugins except orbisius and I could make the changes no problem so it IS a conflict – here is a list of the plugins that are in both themes:

    All In One SEO
    Anti-Malware Security and Brute-Force Firewall (Got-MLS)
    Elegant Themes Updater
    iThemes Security
    Theme Authenticity Checker (TAC)
    TinyMCE Advanced
    Wordfence Security
    WP-SpamShield

    I think it might be a conflict with either All In One SEO or Wordfence as they have both had updates recently…

    Anyway – I got it sorted but there IS a conflict you should be aware of….

    Thanks =for your time. :)

    July 27, 2016 at 3:32 pm #3229
    Slavi Marinov
    Keymaster

    Thanks for letting us know!

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