Product Support

Your Name *

Your awesome name

Email *

Your awesome email?

Website

What website are you using our product on?

Is the site live or a staging environment? *

Live site

Staging site

i.e. if something should happen e.g. the site break during our troubleshooting will this affect your business in a negative way?

Product Name *

What product of ours is giving you a trouble?

What's working and what's not? *

Login details (e.g. Temporary WordPress Admin Login, FTP, ssh, etc) - optional

If you want to give us (temporary) login to your server (e.g. WordPress admin login, FTP/ssh etc). Use this field.

Did you or your developer modify the source code?

Yes. We've made some modifications.

Nope. Nobody touched it.

Are you using the latest version of the product?

Yes

No

You can check the versions of each of our WordPress plugins at https://club.orbisius.com/downloads/

What is your technical skill level?

I know about business but not much about tech stuff

I am alright. You can talk to me about Plugins, Themes, FTP accounts

Don't want to insult you but I probably know more than you do.

You can check the versions of each of our WordPress plugins at https://club.orbisius.com/downloads/

Phone Number (optional)

Notes (optional)

Anything else you want to share with us?

Attachment #1 (optional)

Maximum upload size: 52.43MB

In case you need to attach a screenshot

Attachment #2 (optional)

Maximum upload size: 52.43MB

In case you need to attach a screenshot

Attachment #3 (optional)

Maximum upload size: 52.43MB

In case you need to attach a screenshot

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