Home Forums Community Support Forum When is a plugin received after payment ?

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  • #2492

    We have paid for: Orbisius PayPal Micropayments for WooCommerce
    When are we going to receive it ?
    We bought Multi Domain License (3 domains) – $29.95 USD

    #2494
    Slavi Marinov
    Keymaster

    Hi,

    The download link to the plugin is sent within 1 minute after the purchase.
    Did you check your junk/spam folders?

    Slavi

    #2497
    Slavi Marinov
    Keymaster

    Hi,

    Just checked and sent you a new download link to your 2 emails: the paypal and the one you’ve used to register on the Club site.

    Let me know if you received it.

    Slavi

    #2499
    Slavi Marinov
    Keymaster

    Ok. You informed via email that you’ve received the link. Great!.

    #3556
    latenightdrive
    Participant

    Hello,

    I have purchased the Orbisius Media Property Editor, and have not received a download email either. I have checked my spam/junk folders with no luck either. I purchased the 1 domain license. Thank you.

    #3557
    Slavi Marinov
    Keymaster

    Hi Latenightdrive,

    Thanks for the order.

    I just checked and noticed that there was a 30 minute delay.
    We applogize for that. Normally, it take just a few minutes.
    The download link is sent as soon as Paypal calls our server.

    Can you check your aol email to see if you have the download link?
    If you don’t see it please check spam/junk folder.

    If it’s still hasn’t arrived use this link and use the Invoice ID from the paypal confirmation email.
    >> http://orbisius.com/support/download-purchased-product/

    Let us know if you need any other help.

    Slavi

    #3558
    latenightdrive
    Participant

    Hi Slavi,

    Thank you for your prompt response and assistance! I still did not receive the email, but was able to download the plugin using my invoice ID. So I’m all set. Thanks!

    #3559
    Slavi Marinov
    Keymaster

    Great! You’re very welcome.
    I’ve forwarded you the download email just in case.
    Hopefully you’ll get that one.

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