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This topic contains 1 reply, has 2 voices, and was last updated by  Slavi Marinov 2 years, 9 months ago.

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  • #2666

    honighut
    Member

    I am very angry. I have completed an Abbo and now I must wait 24 hours to download plugins. So in this Time I can program it by myself. We are not told by ordering . Thats dark middle ages!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    #2671

    Hi Frank,

    1) Sorry to hear that you’ve been frustrated with our process. I understand that and agree that it’s far from perfect.
    Please, do try to see it from our point of view. We’re taking a huge risk allowing access to our 35+ premium plugins at just $10. We believe the goodness in people. We have to take the time to make sure people are checked before granting the access.

    2) You are 200% right. We should have mentioned it that the upgrade process may take 24 hours. Usually is less than that.
    We’ve updated the Pricing page ( http://orbisius.com/plans/ ) and added a note to inform users that it may take up to 24 hours.

    3) We’ve just refunded you the $10 you paid.
    update: I noticed your 2nd transaction for $10. That was refunded too.

    P.S. Happy to hear that there are other developers using our site and plugins.

    Have a nice weekend!
    Slavi


    ? If you have an idea for a plugin or suggestion email it to help at orbisius.com | Why Donate or Become Premium Member

    • This reply was modified 2 years, 9 months ago by  Slavi Marinov.
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