Home Forums Community Support Forum New premium account PLEASE HELP NOW

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This topic contains 3 replies, has 2 voices, and was last updated by  Slavi Marinov 3 years, 1 month ago.

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  • #2331

    berktoppie
    Member

    Hello!

    I tried to contact the owner of this website 6 times today!
    First via twitter > No reply!
    Via his own website> My forum entries are deleted as soon as i post them and ignored
    I sent him email > no reply
    Google + > Still no reply
    second forum post > Also deleted
    Third Forum post > Also deleted..

    WTFFFF?????????????????????

    And I do not even have a complaint! I JUST WANT TO SENT HIM MONEY!

    Can you imagine how the response time would be with a complaint…

    I wanted to have premium account, but his lack of payment options got me stuck.

    I want to have premium account by donating 10$ via the donating button on the website (that does allow me to use my paypal funds). But I cant get a confirmation from your company.

    anywone experience with this website? Can I trust this company?

    Start to lose my trust and patience.

    I will wait for the rest of the day, otherwise i will go use this plugin http://codecanyon.net/item/woocommerce-one-page-quick-shop/8000085

    #2332

    Hi,

    Just replied to your tweet as well. We have received all of your 4-5 messages.

    We haven’t deleted anything. Your topic may have been flagged as spam.
    Did you enter just the title of the question?
    That may be the reason for not showing or it’s at the end of the page.

    P.S. I find it really amusing that you’re about to loose trust in our company for not receiving a reply from us.
    It’s been just 1 (one) hour. :) We try to always reply within 24 hours but usually it’s within 8-12 hours.

    Also, there is a feedback button in the bottom right corner for quick contact.

    Slavi


    ? If you have an idea for a plugin or suggestion email it to help at orbisius.com | Why Donate or Become Premium Member

    • This reply was modified 3 years, 1 month ago by  Slavi Marinov.
    #2334

    berktoppie
    Member

    I was very very impatience! Sorry for that!!

    Very happy with the support/answers i receieved on email and Slavi is very friendly guy !

    #2335

    No worries. We’re good folks.

    Just received the first month payment and upgraded your account.

    Slavi


    ? If you have an idea for a plugin or suggestion email it to help at orbisius.com | Why Donate or Become Premium Member

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