Home Forums Community Support Forum WordPress Plugins Orbisius Child Theme Creator Memory Issues --> Loosing Customizations

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This topic contains 1 reply, has 2 voices, and was last updated by  Slavi Marinov 2 months ago.

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  • #3690

    learning2
    Member

    I have been very frustrated working with WordPress this past year and Orbisius Child Theme Creator has helped me keep sane throughout my horrible experiences with WordPress and WooCommerce. Always getting constant updates and then they implemented auto updating without consent. So, I’m not very happy.

    Everything is up-to-date with the most current versions installed. I attempted to use a ton of plugins over the past year and disabled a ton too.

    Yesterday, working with the host provider to figure out yet another issue, he came back with some data from the Apache logs.

    [Mon May 22 14:55:30.945763 2017] [:error] [pid 915756] (12)Cannot allocate memory: [client xxx.xx.xx.xxx:9973] couldn't create child process: /usr/sbin/suphp for /home/hostLocationFolder/public_html/shop/wp-admin/load-scripts.php, referer: http://SiteName.org/shop/wp-admin/themes.php
    [Mon May 22 14:55:46.594748 2017] [:error] [pid 923971] (12)Cannot allocate memory: [client xxx.xx.xx.xxx:9978] couldn't create child process: /usr/sbin/suphp for /home/hostLocationFolder/public_html/shop/wp-admin/load-scripts.php, referer: http://SiteName.org/shop/wp-admin/themes.php?page=orbisius_child_theme_creator_theme_editor_action
    [Mon May 22 14:55:46.663651 2017] [:error] [pid 923971] (12)Cannot allocate memory: [client xxx.xx.xx.xxx:9978] couldn't create child process: /usr/sbin/suphp for /home/hostLocationFolder/public_html/index.php, referer: http://SiteName.org/shop/wp-admin/themes.php?page=orbisius_child_theme_creator_theme_editor_action
    [Mon May 22 14:56:16.004565 2017] [:error] [pid 923940] (12)Cannot allocate memory: [client xxx.xx.xx.xxx:9981] couldn't create child process: /usr/sbin/suphp for /home/hostLocationFolder/public_html/shop/wp-admin/admin-ajax.php, referer: http://SiteName.org/shop/wp-admin/themes.php?page=orbisius_child_theme_creator_theme_editor_action
    [Mon May 22 14:56:16.026801 2017] [:error] [pid 923940] (12)Cannot allocate memory: [client xxx.xx.xx.xxx:9981] couldn't create child process: /usr/sbin/suphp for /home/hostLocationFolder/public_html/index.php, referer: http://SiteName.org/shop/wp-admin/themes.php?page=orbisius_child_theme_creator_theme_editor_action

    My Support Guy said, ‘It looks like whenever this themes.php is run it is trying to use more memory then you have allocated for the accounts.’

    Any assistance will be appreciated. I really do like “Orbisius Child Theme Creator”, it was the only simplistic plugin I worked with this past year.

    #3691

    Hi,

    Thank you for reporting this.
    We take security & speed issues very seriously.

    This is really odd. Would it be possible to provide temporary access to your site so we can look into this?
    You can contact us from this form.

    Contact

    There won’t be a charge, normally any troubleshooting is a paid service. If this is an issue that may pop up and affect lots of people we want to be a few steps ahead of the problems.

    Do you know your server’s php memory limits?
    Are you running php 7?

    Also by loosing customizations that you mean that when you try to save the content the page crashes and your changes are lost?

    Slavi


    ? If you have an idea for a plugin or suggestion email it to help at orbisius.com | Why Donate or Become Premium Member

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